FAQ

Q:What are the cartridges/batteries OEM options?
A:1)MOQ:500/1000pcs or more (More logo cost for 500pcs OEM orders)

  • ColorOption: Pink/Purple/Green/Blue/White/Black etc(silk print)

Gold/RoseGold/Gun/Silver,etc(electroplated)

3)Logo place for the cartridge:Mouthpiece/glass(plastic) tube/heating base.
4)Logo place for the battery:Body,bottom cap.
5)Different light color available.
6)Technics:Silk print/Laser/Engrave,etc.
7)If u don't need to order that much yet,that's not a problem,u can pay 1000pcs' OEM cost first 🙂

Q:Do u do packagings and what options?
A:1)MOQ:1000pcs
2)Packaging types:Paper box packaging/Lid and case packaging/Blister packaging;

3)Technical :Gold stamp/UV vanish/Emboss/Deboss/Matt lamination/Glossy lamaination,etc.
4)If u already have the box design,that would be awesome,if u don't have it yet,we can design it together:)

5)Original package:Polyfoam box/tube packaging

 

Q:What's the warranty of your products?
A:1)6 months warranty after shipment.
2)Any imperfections will be replaced with new ones for free.

 

 

Payment&Delivery

Shipping
1) UPS / DHL/ EMS/ TNT/ FedEx/ Door To Door Service,etc
2) By air; Please choose your convenient shipping method according your detailed requirement.
3) The shipping discount is different in different season and depend different weight; we will choose the cheapest and safest way according your detailed quantities.
4) Normally, it will take about 3--7 working days from China to destination country.

Delivery
1) Samples:0-3 working days turn around time,2-3 days shipping time;
2) Bulk orders:5-7 working days turn around time,3-5 days shipping time;
3) Bulk OEM orders:7-10 working days turn around time,3-5 days shipping time.

 

 

Payment
1)For Under $2000 orders:
100% payment needs to be made in advance after the order is confirmed
2)For Over $2000 orders:
30%-100% deposit after the order confirmed,70%-0% order balance before shipping
3)Payment terms:
T/T, Western Union for bulk orders.
PAYPAL for small orders.